We’re thrilled to share the official opening date for RAFI URBNSURF on Thursday, 25th July – bookings are now open!

Applejack Covid-19 Plan

Applejack’s COVID-19 PLAN

As a business, our priority has always been your experience and wellbeing at our restaurants, bars and cafes.

Applejack Hospitality would like to take this opportunity to document our own company policies and procedures around the issue.

The three principles behind this company strategy are categorised as follows:

  • To keep our employees/company informed, compliant, safe and healthy whilst in the workplace;

  • Ensure we have measures in place to limit the spread of the virus within our business models;

  • Outline the actions the company has in place should there be a suspected or confirmed outbreak within the workplace;

Our Policies

Venue Health & Hygiene Policy

We want to ensure all of our guests, regulars and upcoming event customers are well aware of our actions to keep our venues safe and sanitised.

Health and hygiene practices at our restaurants have always been of high importance, and we have implemented precautionary measures to ensure our environments continue to remain safe. 

The following guidelines are in place:

Guest and staff sanitising procedures:

  • Hand sanitising units have been installed for all staff and guests in our bathrooms, kitchens and bars.
  • All staff must adhere to our on-shift cleanliness checklist, which includes thoroughly washing hands throughout their shift, especially following payment transactions, clearing plates and glassware and after breaks.

Venue cleaning procedures:

  • Rigorous cleaning checklist in place for our external cleaning companies.
  • Regular cleaning of all surfaces and equipment throughout the day.

Vaccination Stance

Our freedom to enjoy together time at Applejack is only a jab away! We promise all staff are fully vaccinated and we want you to feel comfortable and safe while dining with us. Read more here >

Employee Health Policy

The health and well-being of our people is of utmost importance.  We would like to emphasise the importance of ensuring everyone feels safe in a clean environment, so if you are unwell or showing symptoms please be mindful of your interactions with others and seek medical advice.

How We’re Looking After Our People

We’re doing everything we can to look after our employees. Health is our number one priority for staff & guests. We’re communicating regularly and have a strategic plan to reduce the impact in the case of significant trade slowdown or forced closure. We have an Employee Assistance Program in place for anyone feeling anxious or uncertain, we’re here to support you through this time best we can.

With so much information to digest and a lot of uncertainty in the world, remember we’re all going through this together & we need to support each other. Reach out to friends, colleagues and family and ask if they are doing OK – a simple text could reassure someone’s worries. Always remember to be kind.

If you have any queries about our health and hygiene policy please email:

HR and staffing: matt@applejackhospitality.com.au
Media & general enquiries: jo@applejackhospitality.com.au
Event customers: vadawn@applejackhospitality.com.au